Start More Conversations
With a Perfectly Integrated and Managed Live Chat
A live chat interacts with customers just like your sales team, often helping many customer at one time, answering questions & helping find what they’re looking for.
Consumers have adopted an expectation to get answers immediately. Live chat helps you engage more visitors before they turn to your competitors for answers.
Keep your business efficient, and your clients happy. Live chat is a stress-free way to help customers in a mutually convenient manner, saving everyone time!
What Do Consumers Have to Say About Live Chat?
Here are a few stats about our live chat services as they relate to the customer:
- 55% of online shoppers won’t buy without access to someone to answer their questions.
- 77% say that valuing their time is most important with online customer service.
- 51% of consumers are more likely to buy again from a company offering live chat support.
- 38% of consumers are more likely to buy from a company if they offer live chat support.
- 43% of businesses know their user experience is not good enough.
- 42% of businesses don’t realize that live chat is the preferred support channel.
Increase In performance and savings has always out performed our management cost. Plus you no longer need to stress about your ad campaigns yourself!